Help Center

Find answers to frequently asked questions and get the support you need.

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How do I get started with Datauptodate?

Getting started is simple! Contact our sales team through the contact form, and we'll help you choose the right data package for your needs. Once you're set up, you'll receive access credentials and can start accessing your data immediately.

What types of data do you provide?

We provide comprehensive B2B data including company information, contact details, industry classifications, revenue data, employee counts, and more. Our database covers over 50 million businesses across 150+ countries.

How often is your data updated?

Our data is updated continuously through automated systems and manual verification processes. Most records are refreshed every 30-90 days, with critical information updated more frequently.

Can I export data in different formats?

Yes! We support multiple export formats including CSV, Excel, JSON, and API integration. You can choose the format that works best with your existing systems and workflows.

What payment methods do you accept?

We accept all major payment methods including credit cards (Visa, Mastercard, American Express), bank transfers, PayPal, and other regional payment options depending on your location.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. We offer flexible terms with no long-term commitments for most plans. Contact our support team for assistance with cancellations.

Do you provide API access?

Yes, we offer robust API access for enterprise customers. Our RESTful API allows you to integrate our data directly into your applications and workflows with real-time access.

What if I encounter technical issues?

Our technical support team is available 24/7 to help with any issues. You can reach us through email, phone, or our support portal. We typically respond within 2 hours during business hours.

Is your data GDPR compliant?

Absolutely! We are fully GDPR compliant and follow all applicable privacy regulations. Our data collection and processing procedures are regularly audited to ensure compliance.

How do you ensure data accuracy?

We use a multi-step verification process including automated validation, manual verification, and regular updates from trusted sources. Our accuracy rate exceeds 99.5%.

Still need help?

Can't find what you're looking for? Our support team is here to help you 24/7.